Contact Tiranga Lottery

Reach us

Have a question about your Tiranga Lottery account, ticket results, or payment status? Our support team is here to help through two dedicated digital channels.

• Email: [email protected], ideal for account queries, failed withdrawals, or billing disputes. To speed up resolution, include your registered mobile number and the transaction reference from PhonePe, GPay, or BHIM in your message. We reply within 24 hours during live-agent hours.
• In-app chat: Open the Tiranga Lottery app and tap the chat icon in the bottom-right corner to start a session instantly. The automated assistant handles balance checks, ticket status, draw results, and step-by-step payment guidance around the clock.

Office hours

Our support availability at a glance:

• Automated in-app chat: 24 hours a day, 7 days a week, including national public holidays.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST.

Messages sent outside live-agent hours are queued and picked up from 9:00 AM IST the following morning. For time-sensitive matters, such as a stuck withdrawal via PhonePe or GPay, log a priority request through in-app chat at any time and a live agent will follow up. Typical live response time is under 30 minutes during business hours.

Online-only support

Tiranga Lottery is a 100% digital platform. There is no physical office, no branch counter, no walk-in location, and no postal address anywhere in India. All support, whether for account verification, bonus credit queries, UPI payment failures (PhonePe, GPay, BHIM), or withdrawal status updates, is handled entirely through email and in-app chat.

Please do not attempt to visit any location in person. Our digital-first model delivers faster resolutions compared to traditional offline services, and our team can assist you from anywhere across India via the Tiranga Lottery app or email.